Ordering & delivery

Available delivery options and costs are shown at checkout, before you place your order. You can also collect from the boutique. Have a question about your order? Email us at info@anitadegroot.com.

Your order will be dispatched within 2–3 working days, provided the items are in stock.*
Once your parcel has been dispatched, we’ll email you a tracking code.
Not at home? The courier will leave a note with collection instructions.
*Excluding public holidays, when delivery may take a little longer.

Once we’ve dispatched your parcel, we’ll email you a tracking code. If you haven’t received it, please email our customer care team at info@anitadegroot.com. We aim to reply within 24 hours.

We do our best to deliver your order complete and on time. If anything is missing or there is another problem, please email us as soon as possible. This request to contact us promptly does not limit your statutory rights. Please email info@anitadegroot.com

Thank you for your pre-order! We’ll reserve your order, which will take a little longer to arrive. Once the delivery reaches us, we’ll send your item on to you and keep you updated along the way. If you’ve ordered other items too, we’ll dispatch those already in stock first. Your pre-ordered item will follow as soon as it is available.

Yes, you can collect from the boutique. Select this option at checkout.

Find us at Hoogstraat 155A in Schiedam. The boutique is open Wednesday to Saturday, 10:00–17:00.

If you’re having trouble placing your order, please contact our customer care team.
Email us at info@anitadegroot.com and we’ll help you with your order.

At checkout, open the discount code field, enter your code and apply it. Check that the discount appears in your order summary before you pay.

Need a hand? Email info@anitadegroot.com and we will be happy to help.

Check that you have entered the code correctly and that it is still valid. Also check the terms supplied with the code: it may only apply to certain items.

If you need help, email the code and the items you would like to order to info@anitadegroot.com.

Enter your gift card code in the gift card field in your basket or at checkout. You can also apply your gift card code through the discount code field. Check the credit applied in your order summary. Any remaining balance stays available on the same code.

The paper card and the email code share one balance. If you have an older card without an online code, email info@anitadegroot.com.